How many times have you heard this? Please listen carefully because our menu options have changed. What were the options that were changed? I have yet to call a company with automated answering that doesn't say the options have been changed. Does anyone ever think to delete that after a certain amount of time? I've been calling insurance companies today and I believe I'd faint if a REAL person actually answered the phone. Plus, when you finally get through all the automated bullshit and your call is forwarded to a Customer Representative, what do you get? I'm sorry but I am either away from my desk or with another customer at this time. Blue Cross will actually terminate your call after telling you all their reps are busy. You have to wonder how busy could these people actually be? Maybe they are coming up with new options for their answering machine....
Saying Goodbye-Hello
13 years ago
2 comments:
I've actually walked into an insurance company while the phones were ringing off the wall...Where were the workers? Coffee room...break time!! LOL Right!
Have a smiley day girl!
You know what really p's me off? The fact that the menu options DIDN'T change. They say this all the time. I also hate having to press one for English. ARGH!
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